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Frequently Asked Questions

The Dead Good Ghost Tour Experience lasts around 1.45 hours.

Our tour covers a moderate amount of walking,  about 1.5 miles. It’s at leisurely pace. Please note that climbing up/down steep steps is required.

Please check the tour details for specific age requirements.

Absolutely! We’re fiendishly good at providing tours for all sorts of groups. Please contact us at to discuss your specific requirements further

We do not offer refunds, however, with a minimum of 48 hours notice  (from the tours start time), we will be able to transfer your booking to another available tour date.

You can easily make a reservation on our website by selecting your desired tour, date, and number of participants. Payment can be made securely online.

Tips for the cast are not included in the tour price. Tipping is at your discretion and greatly appreciated if you enjoyed the tour/performances. 

Yes, we offer gift certificates! They make fantastic gifts for all occasions. You can purchase them online. 

The tour experience takes guests up and along Chester Walls, so unfortunately we cannot cater wheel chair access. 

Unfortunately, we can only allow certified registered guide dogs.

Tours operate in all weather (unless in extreme circumstances which could potentially endanger lives and/or ruin the cast performance. We advise you wear appropriate clothing. 

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